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Aftersales Coordinator FTC 12 Months
£26000 per annum
Birmingham
Posted: 04/10/2021
Permanent
Job Ref: V40102578
Job Details
Job description Sheridan Maine is recruiting for an Aftersales Coordinator on a 12 month FTC in a Construction organisation on a permanent basis, based in Birmingham City Centre.
About Our Client
Our client is a well-established Construction organisation with a small team. As an Aftersales Coordinator you will be liaising with the manager.
About the Role
Working in a friendly environment as an Aftersales Coordinator, your job will entail a number of duties.
Duties to include but not limited to:
First point of contact with the customer
Manage all complaints and enquiries
Liaise with stakeholders such as suppliers or sub-contractors
Support the Customer Service Manager as and when required
Progression of internal SLA’s
What we need?
The ideal candidate will have previous experience in a Customer Service environment and be able to deal with customers on a regular basis. The ideal candidate must;
Experience with Salesforce (advantageous)
Strong organisation skills
Ability to work with others and under pressure
Excellent communication skills
Previous experience in a coordinator role (Essential)
What is on offer?
A salary of £26,000 p/a alongside;
25 days holiday + Statutory holidays
Potential to extend as well as a supportive manager