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Aftersales Coordinator - 12 month FTC


  • £24000 - £26000 per annum
  • Birmingham
  • Posted: 20/08/2021
  • Contract
  • Job Ref: V40102537

Job Details

Sheridan Maine is recruiting for an Aftersales Coordinator on a 12 month FTC in a Construction organisation on a permanent basis, based in Birmingham City Centre.

About Our Client

Our client is a well-established Construction organisation with a small team. As an Aftersales Coordinator you will be liaising with the manager. 

About the Role

Working in a friendly environment as an Aftersales Coordinator, your job will entail a number of duties.

Duties to include but not limited to:

  • First point of contact with the customer
  • Manage all complaints and enquiries
  • Liaise with stakeholders such as suppliers or sub-contractors
  • Support the Customer Service Manager as and when required
  • Progression of internal SLA’s
 
What we need?

The ideal candidate will have previous experience in a Customer Service environment and be able to deal with customers on a regular basis. The ideal candidate must; 
  • Experience with Salesforce (advantageous)
  • Strong organisation skills
  • Ability to work with others and under pressure
  • Excellent communication skills
  • Previous experience in a coordinator role (Essential)
 
What is on offer?

A salary of £24,000 - £26,000 p/a (dependent on experience) alongside;
  • 25 days holiday + Statutory holidays
  • Potential to extend as well as a supportive manager
  • Great location and a friendly environment