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Service Coordinator

  • £20000 - £22000 per annum
  • Redditch
  • Posted: 05/11/2019
  • Permanent
  • Job Ref: TXC 9423593 SC

Job Details

Sheridan Maine is looking for a Service Coordinator to join a transport maintenance organisation in the Bromsgrove area.

About the Company

Our client is an established organisation that has been around for a number of years and is looking for a Service Coordinator to handle the fast-paced environment they operate in. Reporting to the Service Manager and giving lots of hands-on experience in a service and logistic atmosphere.

About the Role

The role involves a working in a friendly environment and a great chance to get to know people throughout the organisation.

The duties include:

  • Answering inbound calls and query resolution
  • Allocate jobs to service teams throughout the country
  • Ordering parts for the service teams
  • Planning and organising contracts
  • Taking bookings
  • Regular contact with customers for updates
  • Ad-hoc duties

Person Specification

The ideal Service Coordinator will have previous experience in a service lead environment with query resolution.

  • Previous experience in service lead environment
  • Experience in a fast-paced environment
  • Great communication skills

What’s on offer?

A salary of £20,000-£22,000 (dependent on experience) alongside

  • 25 Holiday days + stats
  • Free parking
  • Pension scheme

The Service Coordinator will have a level of autonomy over the role and can gain experience in a nice working environment and develop relations with members all-over the business.