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Customer Service Administrator- hybrid working

  • £22000 - £24000 per annum
  • Fleet
  • Posted: 29/06/2023
  • Permanent
  • Job Ref: 387147237

Job Details

A market-leading company based near Fleet is searching for a Customer Service Administrator to join their welcoming and supportive team.
The business is seeking an individual with the ability to multitask a variety of duties whilst maintaining excellent communication throughout.
Responsibilities of the position include:

  • Liaising with customers over the phone and via email
  • Checking documentation, Credit searches, risk reports and further documentation in line with the Credit Application process
  • Open new customer accounts, maintain records and password management using in-house systems.
  • Prepare and draft contractual documentation, legal agreements, and customer communications from templates
  • Handling queries and providing resolutions
The successful candidate will have the following skills and experience:
  • Excellent verbal and written communication skills as well as a strong attention to detail
  • Strong technical skills in Excel, Word and Outlook
  • Proactive individual who is motivated to attain high levels of customer service
  • Ability to work well in a team and maintain strong relationships with stakeholders
Driving license is preferred due to the location of the business.
You are required to be eligible to work in the UK full time without restriction. Free parking on site provided.
Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.