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Job Details

A market-leading company based near Fleet is searching for a Customer Service Administrator to join their welcoming and supportive team.
 
The business is seeking an individual with the ability to multitask a variety of duties whilst maintaining excellent communication throughout.
 
Responsibilities of the position include:
 

• Liaising with customers over the phone and via email
• Checking documentation, Credit searches, risk reports and further documentation in line with the Credit Application process
• Open new customer accounts, maintain records and password management using in-house systems.
• Prepare and draft contractual documentation, legal agreements, and customer communications from templates
• Handling queries and providing resolutions

• Excellent verbal and written communication skills as well as a strong attention to detail
• Strong technical skills in Excel, Word and Outlook
• Proactive individual who is motivated to attain high levels of customer service
• Ability to work well in a team and maintain strong relationships with stakeholders