Customer Service Administrator

  • £23000 - £26000 per annum
  • Reading
  • Posted: 12/05/2023
  • Permanent
  • Job Ref: 387147212

Job Details

A brand new opportunity has arisen for a market leading business based in Reading who are currently seeking a Customer Service Administrator to join their friendly and supportive team.
Working within a small department, the role requires an individual who has excellent communication skills and is able to multitask a variety of duties.
Responsibilities of the position include;

  • Liaising with customers over the phone and via email
  • Coordinating internal departments in relation to orders
  • Providing quotations
  • Updating the computer systems with customer information
  • Ensuring correct legal documentation is up to date and recorded
  • Processing transactions and sending out correspondence
  • Handling queries and providing resolutions

The successful candidate will have the following skills and experience:
  • Proactive individual who is motivated to attain high levels of customer service
  • Excellent verbal and written communication skills
  • Knowledge of MS Office packages
  • Good team player who is able to work on their own initiative

Full training can be provided. Driving license is preferred due to the location of the business.
You are required to be eligible to work in the UK full time without restriction.

Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.

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