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Job Details

A brand new opportunity has arisen for a market leading business based in Reading who are currently seeking a Customer Service Administrator to join their friendly and supportive team.
 
Working within a small department, the role requires an individual who has excellent communication skills and is able to multitask a variety of duties.
 
Responsibilities of the position include;

• Liaising with customers over the phone and via email
• Coordinating internal departments in relation to orders
• Providing quotations
• Updating the computer systems with customer information
• Ensuring correct legal documentation is up to date and recorded
• Processing transactions and sending out correspondence
• Handling queries and providing resolutions

• Proactive individual who is motivated to attain high levels of customer service
• Excellent verbal and written communication skills
• Knowledge of MS Office packages
• Good team player who is able to work on their own initiative