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Job Details

Sheridan Maine is pleased to be working with a major Energy and Renewables Company, who are seeking to take on a Credit controller on a 6-month FTC, with an immediate start date. 

The position is a front-line business liaison role with responsibility for Credit Control in UK
The job holder is responsible for assisting the Credit Controller in managing the credit terms provided to customers, in line with Group credit policy and compliance rules. They must also ensure that customer debt is closely monitored and controlled to ensure recoverability. Under the responsibility of the Credit Controller, the position is in close contact with General Management and the other members.
 
Duties include:

• Verify and update all customer names in our database (v/s insurers)
• Manage Customer accounts operations in the credit management area: daily controls on held orders, monitor accounts to ensure payments are made to terms and the credit limit is adhered to, reviews on customers via a monthly

• Produce monthly customer statements
• Responsible for running of dunning letters
• Contribute to producing & improving monthly credit control dashboard (worst offenders, actions, progress & areas of

• Monitor all business credit committees and actions (fortnightly)
• Manage the relationship with customer accounts and business sales regarding credit policy and operations (Email/phone query correspondence)
• Interface with Treasury operations on the Credit side (Actioning bank mandates, Daily Bacs Payment Services)
• Daily check to see if we have received any bank changes to customers, Advances on Rebates for Lubricants division,

• Allocate payments / refunds from bank statement
• Block on fraud transactions reported in Mangopay / provide evidence for reported fraud transactions
• Answer customer queries, by phone and email – mainly around logging in and updating payment method
• Action refunds following Company process
• Block and unblock customers for payments received /not received
• Assist Credit Controller in business developments

• Pro-active approach eager to learn and develop
• Analytical skills
• Interpersonal skills : negotiations and discussion with the business
• Strong team ethic
• Takes opportunities to improve performance and processes
• The ability to work to tight deadlines and prioritize workload in busy periods
• IT literate – with excel skills
• Commercially aware with knowledge of the oil industry (preferable)
• Computer literate and able to work under own initiative