Collections/Customer Service Agent

  • £20000 - £23000 per annum
  • Wolverhampton
  • Posted: 17/06/2022
  • Permanent
  • Job Ref: V40102813

Job Details

**Multiple roles due to growth** **Office based** **Salary + bonus**

Sheridan Maine are exclusively recruiting for a Credit Controller to come and join a market leading business in their industry around the Wolverhampton area!

About Our Client

Our client is a well-established Business Services organisation who is seeking a Credit Controller to join their fast growing team and training is provided! They have a great culture with a fantastic work environment, and you will be reporting to the Credit Control Team Leader. 

About The Role

Working in a friendly environment your job will entail a number of duties. This is a fast-paced work environment with great support from the management team, and it's a fantastic opportunity to develop/kick off your career.

Duties to include but not limited to:

  • Accounts Reconciliation
  • Assisting the supervisor to compile system reports when needed
  • Reduce ages debt
  • Increase cash allocation
  • Allocate large sums of cash to the right clients
  • Pick at individual accounts when issues arise to identify the cause and find resolutions
  • Checking client contracts as and when needed to cross reference information
  • A lot of queries and resolution

What we need?

The ideal candidate will have a Customer Service experience (6 months minimum) and must be/have:

  • Good at queries and resolution
  • Methodical approach
  • Experience with inbound and outbound calls
  • Intermediate at Microsoft Excel

What is on offer?

A salary Up to £23,000 (dependent on experience) + Monthly bonuses (Up to £325 PER MONTH!);
  • 23 days holiday + stats, rising to 25 days after 2 years
  • Free Parking
  • A great working environment with a great culture
  • Perk box
  • Pension
Please note that this opportunity is office based, but in the bigger picture, you have full training, a chance at a career and a great place to work. If you're interested or know someone who may be, give Sam Sahota a call on 0121 423 8018

Apply Now